Your monitoring team can aid in streamlining an emergency
An alarm can be disorienting when they trigger -- even moreso if they sound off while you’re sleeping. But if you installed a monitored alarm system, You only have to worry about one thing: moving your family to a safe place.
This is because your monitoring team also answers your tripped detectors. Within a minute, they will contact you to make certain that everyone is secure and help assess the situation. Then, they will contact emergency services and get them to your location. Your monitoring team will even help walk you through your situation and the next step.
Monitoring protects more than your home security system
Your Lexington monitored alarm system covers more than an intrusion. Your smart home may also react to fire, carbon monoxide, or floods with the right tech. By placing a monitored fire alarm or smoke detector, you can get emergency services to answer whether you're home or away. Your monitoring professionals can even respond to health-related situations -- like shortness of breath or a slip -- with a monitored medical pendant.
Emergency services arrive quicker with a monitored alarm system
Vivint’s monitoring team will react to any activated alarm in a matter of seconds. They'll first reach you to ensure that you're not harmed and then may organize emergency personnel on your behalf. This lightning-quick process is much easier than calling 911 yourself after you reached your family members and got to safety. Seconds matter in emergency situations, and Vivint makes sure you get assistance as soon as possible!
Monitoring is vigilant of your home 24-hours a day
Unfortunately, a high-decibel alarm bell doesn’t do much when you’re gone. However, your Vivint monitoring team stays on alert 24/7. They'll answer to any alarm that you are unable to and will also keep you connected every step of the way. It’s easier when you're nearby and can hurry home after getting a text notification, but it's vital when you're out of town and are unable get back to handle the situation.